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A story of brand risk
In a world of social media, where anyone can publish to the world and any given story can take off and reach an audience of thousands, companies need to be particularly careful about how their actions...
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Treating guests like, well, guests
We write a lot about the future of the automotive retail experience, and at times it seems like it’s a lot of theoretical discussions that don’t necessarily make it to the sales floor and service bays...
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A big thanks, to a great man
This issue marks an important milestone — but one that I’d just as soon not write about. It will be the last column penned by our Tech Talk columnist Gerry Malloy. He’s hanging up his pen. Gerry has...
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What happens in Vegas…
If you’ll allow me to alter and repurpose that well known and oft-quoted Vegas slogan, what happens in Vegas won’t stay in Vegas. I know that because I’ll be reporting on it. I’ll be heading down...
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Today, 5 years from now
A few weeks back I delivered a presentation to the Automobile Dealers Association of Newfoundland and Labrador. I was part of the agenda for their annual meeting, and it was a pleasure to be back on...
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Are you really ready for EVs?
To state the really obvious, ready or not, EVs are coming. Maybe not at the pace some expect, and some brands will be much faster to produce vehicles than others, but make no mistake — they are set to...
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Demystifying AI
I encourage you to read the column on artificial intelligence on page 34 by Dee Murphy-Brown in this issue. As I was editing her column, I was struck by the line: “Over the next half-decade, early...
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Bringing the best ideas to bear
As soon as the 2023 CADA Summit finished, the planning committee (which consists of CADA’s senior leaders and the publishing team on Canadian auto dealer) dove into the attendee feedback to understand...
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A chat with U.S. Analyst Cliff Banks
I’ve saved myself some typing this month. My publisher’s note is a multimedia experience this issue. I was invited to join U.S auto industry analyst Cliff Banks as his guest on his video podcast....
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Canada Night Eh’ is back!
As of press time, it was full steam ahead for the return of Canada Night at NADA. This event, initially sparked a few years ago by Alan Bird and his colleagues over at SCI Marketview, now taq...
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A tale of two cities, sort of…
Ok, I’ll say it right up front: I would not call Lake Louise, Alberta, a city. It is, however, a great spot for a dealer conference. A significant chunk of the dealer community clearly agrees, based...
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Nice guys can finish first
Every year since 2006, the national association representing car dealers, the Canadian Automobile Dealers Association, has awarded three CADA Laureate Awards to dealers in three distinct categories:...
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